Hosted by Marilyn Janas
Beating the competition requires constant change. When an organization makes the business decision to change strategy, process or tools, there is typically resistance to accepting and complying with the new processes. To get the intended results with everyone on board, you must follow a planned approach to do things differently.
Are You Tuned In or Tuned Out to your Clients? Presenter: Marilyn Janas
Great leaders have perfected the art of “active listening”. How are your skills? In this complimentary webinar, Marilyn provides great insight on the topic.
Presenters: Dave Balawender, Manager Solutions, FedEx Services; Marilyn Janas – President, TRANSVORTO
Responding to a request for proposal can be an extremely time-consuming and anxiety-ridden process. Yet, when the roles of Sales and Marketing are clearly defined, and a cross-functional team involving both disciplines are assembled, securing the business becomes more likely.
View this on-demand webinar and you’ll:
- Discover when it’s appropriate to respond and when to decline
Define the role of value beyond pure price
Identify the Investment, Value, Negotiation, Award, and Retention Transition Phases
Determine who has decision-making power and how to engage them in the process
Learn how to define an effective Negotiation Process and select the right negotiation partner
Discover how to effectively retain customers once you’ve secured them